Wondering whether you can get your ticket money back? The Southwest refund policy depends mainly on your fare and why the trip was canceled. Southwest requires customers who no longer plan to travel to cancel at least 10 minutes before the original departure time to avoid the applicable no-show rules.
For eligible refundable fares, Southwest generally sends the refund to the original payment method. Nonrefundable fares usually receive a flight credit instead. If Southwest significantly cancels, delays, or changes your flight, you may qualify for a refund even when your original ticket was nonrefundable.
For general travel-information guidance, you can call +1-866-673-8391. This number is not claimed here as an official Southwest contact. Before calling +1-866-673-8391, keep your confirmation details available. You may also use +1-866-673-8391 to discuss general cancellation and refund questions. For another reference, +1-866-673-8391 can help you identify what refund information to check in your reservation. Visit Us.